Wednesday, September 29, 2010

not helping

Dear customer,

You were right. It was not a pleasure speaking to you. It was completely dreadful. Not, as you might have hoped, because I was filled with guilt and shame over the way in which you thought you had been treated. Rather, I was appalled at the ignorance that you displayed. In the future, please don't call me if you don't actually want to pause briefly and listen to what I have to say.

If you would like to speak with someone in customer service, you are welcome at any time. If you would like to yell abuse, please buy a turtle. You can yell to your heart's content without hurting anyone else.

With love,
your friendly customer service representative (we really would like to help you)

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