Thursday, April 22, 2010

Customer Service Tip #421

When discussing accessories, be sure to advise customers of the correct method for wearing them. Do not say, "We have a beaded lanyard that you can wear around your waist." Any customer who follows this advice and attempts to squeeze their waist into a lanyard will become most unhappy. Remember, lanyards should be worn around the neck area.

No comments:

Post a Comment