Tuesday, April 20, 2010

Beginnings

Customer service is filled with mobs of wildly different people. My current training class is an excellent example of this. A motley assemblage of people has been hired.

There are people without call center experience and people with years of it. Some have degrees, some do not. There is an ancient plumber and a young college graduate. Many people are trying to build careers, some are not.

No matter our differences, we are all hunting the elusive Michigan paycheck, a rare beast that is always in season yet often bounds off into the woods, just out of reach.

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